FAQ

Frequently Asked Questions

1. What types of lamps do you sell?

We offer a wide range of lighting products including table lamps, floor lamps, wall lamps, outdoor lights, and specialty lamps such as salt lamps, therapy lamps, and decorative night lights.

2. Do you offer free shipping?

Please refer to our Shipping Policy for the most up-to-date information on shipping rates and free shipping thresholds.

3. What is your return policy?

We want you to be completely satisfied with your purchase. Please visit our Return & Refund Policy page for full details.

4. How long does shipping take?

Shipping times vary depending on your location and the product. You will receive a tracking number once your order has been dispatched so you can follow its journey to your door.

5. Are your outdoor lamps weatherproof?

Many of our outdoor lamps are rated IP65 waterproof, making them suitable for exterior use. Please check the individual product descriptions for specific weatherproofing details.

6. Can I dim the lamps?

Many of our lamps feature dimmable settings, touch controls, or remote control dimming. Please refer to each product's description for specific features.

7. What plug types are available?

We offer multiple plug options including US, UK, EU, and Australian plugs on select products. Please choose the correct plug type for your region when ordering.