Shipping policy
Processing Time All orders are processed within 2–5 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Shipping Times We ship worldwide. Estimated delivery times are:
- United States: 7–15 business days
- International: 14–30 business days
Delivery times may vary due to customs, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — keep an eye on our homepage for current offers.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. The Lamp Loft is not responsible for delays caused by customs processing.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] with your order number and we will investigate with the carrier.
Incorrect Address Please ensure your shipping address is correct at checkout. The Lamp Loft is not responsible for orders shipped to an incorrectly provided address.